Does CardMoola offer physical gift cards?
No, CardMoola focuses on providing customers with digital gift cards in our marketplace. CardMoola is very
customer-focused, if you believe we should reconsider offering only digital gift cards or if there are physical
gift cards you want us to provide, please use our contact form to provide feedback regarding your request.
Every request is reviewed by our product team.
Why is my favorite retailer's gift card not offered by CardMoola?
CardMoola offers more than 280 gift cards from retailers. The CardMoola product team consistently evaluates
our brands and we make additional recommendations based on customer demand. If there is a gift card you
want CardMoola to offer, simply send us a request via the customer support page or contact form. We will
review your request and notify you once your requested gift card is available.
What happens if I send a gift card to a friend and they do not receive it?
- We ask you to check the "Spam" or "Junk" folders to ensure the gift card was not delivered there in error.
- Next, we ask you to wait for at least 1 hour to ensure our server is not overwhelmed with requests.
- If the recipient has not received the gift card after taking these steps, then please send us a support ticket https://cardmoola.com/support.
How long does it take to deliver digital gift cards?
CardMoola digital gift cards ship nearly immediately after the payment is
received. Usually, delivery time is less than 5 minutes after receiving the
order confirmation message. We also update the gift card delivery status in
real-time in your order summary.